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BP_88543551-Visitor
1-Visitor
October 1, 2020
Solved

Automatic Tag Generation Refused Due to Active Client Connections

  • October 1, 2020
  • 2 replies
  • 6696 views

I am having an issue getting an ODBC Client to generate tags. I already have the same setup working for two other tables, but this one is having issues. the full error is "Unable to generate a tag database for <MY DEVICE>:Automatic tag generation for device 'Chem_Results' refused due to active client connections". I can't find what is causing this error. The other two Devices on this channel work fine. The query is valid and pulls the data i expect it to when ran in the oracle sql developer.

Best answer by TF_7478154

Hi @BP_8854355,

 

This error occurs if Automatic Tag Generation is attempted while there are active client connections. Changes to the channel.device configuration can't be made while there are clients connected. Close all OPC client connections to the device and retry Automatic Tag Generation.

If this doesn't resolve your issue, please open a support ticket:
https://my.kepware.com/s/contactsupport

 

Regards,

 

Tom

 

2 replies

S
slangleyCommunity Manager
Community Manager
October 1, 2020

Hi @BP_8854355.

 

Is the product Kepware?  Please confirm, so I can find the right resource to answer your question.

 

Regards.

 

--Sharon

B
BP_88543551-VisitorAuthor
1-Visitor
October 2, 2020

@slangley yes, this is a kepware product. KEPServerEX 6

S
slangleyCommunity Manager
Community Manager
October 16, 2020

Hi @BP_8854355.

 

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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