KEPServerEX: "The Installer was unable to find required root certificates"

[MW_10097593]

Hi,

when trying to install KEPServerEX I'm getting the error:
"The Installer was unable to find required root certificates"

Do you know below mentioned instructions on installing root certificates incl. which are the relevant ones?

 

Thanks

Marco

[VladimirN · Accepted solution]

Read this article - "Installation fails because of missing root certificates in PTC Kepware Products": https://www.ptc.com/en/support/article/CS321323 

[MW_10097593]

Yes, this worked !

Here the direct link to the article referenced in the one you provided:
https://www.ptc.com/en/support/article/CS292168

many thanks

Marco

[VladimirN]

You're welcome.