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KEPServerEX: "The Installer was unable to find required root certificates"

MW_10097593
2-Guest

KEPServerEX: "The Installer was unable to find required root certificates"

Hi,

 

when trying to install KEPServerEX I'm getting the error:
"The Installer was unable to find required root certificates"

 

Do you know below mentioned instructions on installing root certificates incl. which are the relevant ones?

 

2021-10-27 22_49_56-2021-10-27 18_52_39-frasappprodis01 - Remotedesktopverbindung.png ‎- Fotos.png

Thanks

Marco

1 ACCEPTED SOLUTION

Accepted Solutions
VladimirN
23-Emerald IV
(To:MW_10097593)

Read this article - "Installation fails because of missing root certificates in PTC Kepware Products": https://www.ptc.com/en/support/article/CS321323 

View solution in original post

3 REPLIES 3
VladimirN
23-Emerald IV
(To:MW_10097593)

Read this article - "Installation fails because of missing root certificates in PTC Kepware Products": https://www.ptc.com/en/support/article/CS321323 

Yes, this worked !

Here the direct link to the article referenced in the one you provided:
https://www.ptc.com/en/support/article/CS292168

 

many thanks

Marco

VladimirN
23-Emerald IV
(To:MW_10097593)

You're welcome.

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