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Can't get license.

Level 1

Can't get license.

I installed M110 onto my computer, and it gave me a warning that i didn"t have the necessary licensing. I had a previous version of Creo which I completely reinstalled and then re-downloaded the new version, which fixed nothing. Help!

9 REPLIES

Re: Can't get license.

Hi Henry,

Are there any error messages that you receive after you launch M110?

Thanks,

Amit

Re: Can't get license.

Hi,

what license did you used previously ?

  • commercial ?
  • academic ?
  • student ?

MH


Martin Hanák

Re: Can't get license.

‌student

Re: Can't get license.

Please submit your request in "Academic Support Request" form: Academic Case Logger

Highlighted

Re: Can't get license.

Hi,

enter Product Code into orange field.

K-12 students can use Product code BE400407EDSTUDENTEDK12

University students can use Product code BK400407EDSTUDENTUNICL

MH


Martin Hanák

Re: Can't get license.

Hi,

look into C:\ProgramData\PTC\Licensing directory. You can find there license file. If you have valid license file you can drag and drop it into red field (see picture in previous reply).

MH


Martin Hanák

Re: Can't get license.

My computer shows that license already in that field, but it still says "license request failed for feature." It will run simulate but not parametric.

 

Re: Can't get license.

Hi,

 

please upload parametric.psf file from your Creo installation. I can check its contents.


Martin Hanák

Re: Can't get license.

test


Martin Hanák