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Community Tip - Did you get an answer that solved your problem? Please mark it as an Accepted Solution so others with the same problem can find the answer easily. X

Creo Parametric Error

NicholasGray11
2-Guest

Creo Parametric Error

How am I able to fix this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

License file contains version number 34.0. This license code enables you to use Creo 3.0 or lower. Creo 4.0 needs license with version number 35.0.


Martin Hanák

View solution in original post

27 REPLIES 27

Hi,

 

link to the picture is broken. Please save the picture into jpg/png file and publish it using Photos buttonphotos.png


Martin Hanák

I replied with the photo.

Move down vertical scroll bar ... you will see that the error message have more lines. I need to see whole error messages.


Martin Hanák

!.jpeg

License file contains version number 34.0. This license code enables you to use Creo 3.0 or lower. Creo 4.0 needs license with version number 35.0.


Martin Hanák

If you want to use Creo 4.0, then

 

  • move current license file from C:\ProgramData\PTC\Licensing somewhere else
  • launch setup.exe from Creo 4.0 installation media
  • enter BE410708EDSTUDENTEDK12 product code

Martin Hanák

I seem to have the same issue, how is ths solved ive tried re-installing etc but no luck

cevallga
5-Regular Member
(To:MartinHanak)

Hi! I did not find somewhere else to contact you. I have tried everything for the installation, I have read all the possible problems and solutions there are. My problem is that the license file (.dat) is not recognized by the assistant. I select it and also put the installation code at the same time but it says: format not recognized and I can not click next. Thank you for your help.

Hi,

 

if you upload your license file I can check its contents.


Martin Hanák
cevallga
5-Regular Member
(To:MartinHanak)

Thanks for your answer. Attached the file.

Hi,

 

your license file is empty. This means it does not contain any license.


Martin Hanák
cevallga
5-Regular Member
(To:MartinHanak)

Indeed is what I thought, but I dont know where to download or find the correct license file. I even tried with older versions and to download everything many times but it is always the same. Can you attach me the correct student license file please ?

Hi,

 

  • uninstall all Creo items
  • remove Creo installation directory (if it still exists)
  • remove all files from C:\ProgramData\PTC\Licensing directory
  • check whether network cards installed in your computer are alive
  • launch setup.exe from unzipped Creo 4.0 media
  • enter Product code
  • login to PTC
  • finish installation
  • check if C:\ProgramData\PTC\Licensing directory contains non-empty license file

K-12       students can use Product code BE410708EDSTUDENTEDK12
University students can use Product code BK410705EDSTUDENTUNICL

 


Martin Hanák

To check whether network cards installed in your computer are alive, you can use following command entered in DOS prompt window.

 

ipconfig /all


Martin Hanák
cevallga
5-Regular Member
(To:MartinHanak)

Wow thank you for helping me but sadly I still have the same problem as before. I attached you a screenshot of what happens (not being able to click next).

Hi,

 

installer.png

 

1.) click minus button to remove wrong license file from the list

2.) enter Product code BE410708EDSTUDENTEDK12

3.) click Installer la license


Martin Hanák
cevallga
5-Regular Member
(To:MartinHanak)

That is exactly what I did and the file adds itself when the license number is introduced

Hi,

 

can you upload ip.txt file mentioned in previous reply ?


Martin Hanák
cevallga
5-Regular Member
(To:MartinHanak)

here the new license file

Hi,

 

this is valid license file, it contains CREOPMA_SchoolSTD4 Creo license generated for PTC_HOSTID=C8-5B-76-33-7D-AD (MAC address of network card).


Martin Hanák
cevallga
5-Regular Member
(To:cevallga)

Indeed I think that is the problem. How do I turn them on again ?

??? I do not understand your reply


Martin Hanák

Hi,

 

open Command Prompt window, launch ipconfig /all > ip.txt command and upload ip.txt file.


Martin Hanák

___.jpeg

Please enlarge the window to display complete error message.


Martin Hanák

@.jpeg

 

this is the window that immedietly comes up when i click creo parametric.

Please enlarge Warning Message List window.


Martin Hanák
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