Creo 3.0 Schools Standard Edition: http://apps.ptc.com/schools/references/relicense_creo3_schools_standard.pdfSchools Premium Edition: http://apps.ptc.com/schools/references/relicense_creo3_schools_premium.pdfNote - You will need to request a product code by submitting an Academic Request Form http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jspUniversity Student Standard Edition: http://apps.ptc.com/schools/references/relicense_creo3_unistudent_standard.pdfUniversity Student Premium Edition: http://apps.ptc.com/schools/references/relicense_creo3_unistudent_premium.pdfCreo 2.0Student Edition: http://apps.ptc.com/schools/references/relicense_creo2_student_k12.pdfAcademic Edition: http://apps.ptc.com/schools/references/relicense_creo2_academic.pdfNote - You will need to request a product code by submitting an Academic Request Formhttp://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jspRegards,Abdul

We have several installs of Creo Parametric 3.0 M040 that we installed exactly one year ago for use with a First Robotics team. All of the licenses have expired at this point.

Both of the relicensing gudes above (standard and premium) indicate that there should be a "reconfigure.exe" under the C:\Program Files\PTC\Creo 3.0\M040\Parametric\bin folder.

Reconfigure.exe is not there.

How do we reconfigure for another year?

C

ccheng

1-Visitor

Didn't see any Reconfigure.exe in the file too

N

nrensing

1-Visitor

I got the process to work, but I also had to delete the old expired license files to make it run (and remove the reference to them in the lower pane of the reconfigure program, by clicking on the minus sign.)

C

ccassidy

1-Visitor

After downloading creo and following the steps provided, every time i enter in the product code BE400407EDSTUDENTEDK12 into the simple license entry i get the login details option which i enter. After this point it looks as if the programme will continue until in stops responding and shows error?

A

aabdulkarim

Author

13-Aquamarine

Hi Ciaran,

We have an issue with the licensing in our system and we are working to fix it as soon as we can.

In mean time, you can run setup.exe>Install New Software>Next>Accept Agreement>Next>in the Simple License Entry product code, enter the Product code (BE400407EDSTUDENTEDK12)>click install licensing (you might get a red error (Invalid Requestid))> check your email and you should receive a license> save the license on your computer>then drag it to the License Summary box. if you see any license in the License Summary box, click minus to remove them. Wait for license to be available>next>install>after the installation is complete>click finish.

Let me know how it goes.

C

cnicholls-2

1-Visitor

Hi

I've been trying to follow the steps suggested in the different emails and hoped Abdul's idea would work. Unfortunately, we aren't able to get CREO to run. It looks like everything has worked, but we can't open the software.

The message is:

License request failed for feature

Any suggestions?

B

bpenza

1-Visitor

Hi Abdul,

Using PTC/Creo 2.0 academic version here at Holy Name High School .

Have been using this software for about 4 years now in the classroom.

Today all the clients and the server are failing on the license screen.

Clients say the 7788@cproom01 (-96) License server machine is down or not responding.

The server says the License is invalid.

I have tried several times reinstalling a backup license with no luck.

We have about 25 clients and 1 Server all down.

This happened about 2 years ago and we got an updated license and all was well again.

Please help if you can. My class is completely down today.

Thanks

-Brett Penza

Holy Name High School

Worcester, MA

M

MartinHanak

24-Ruby III

Hi,

if server says the License is invalid then I expect it is network card problem. Look into license file ... on SERVER line you will find PTC_HOSTID, this means MAC address of network card.

Open Command Prompt window and run ipconfig /all command. Look for PTC_HOSTID in command output. If it is not present then (probably) the valid network card has been disabled.

Note: Academic licenses are not permanent, expiration date is written on INCREMENT line.

MH

B

bsheard

1-Visitor

I'm using windows 10 and the reconfigure.exe doesn't run.

I've tried selecting run as admin and is still doesn't work. My cursor changes to loading for a second or so then nothing opens.

Any ideas? Or can I update my license manually?

M

MartinHanak

24-Ruby III

Hi,

if I were you I would try new installation of Creo into new (this means different) installation directory.

MH

S

smanners

1-Visitor

Thank you,

This saved me when working on a procrastinated assignment. Had a mild panic attack when creo would not open due to licensing.

M

MartinHanak

24-Ruby III

Dear Abdul Abdulkarim,

students can download Creo 4.0 from https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp page. Unfortunately nobody knows Product code for Creo 4.0. Please can you resolve this problem ?

MH