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LucMeekes23-Emerald IV
23-Emerald IV
January 6, 2026
Solved

New look

  • January 6, 2026
  • 4 replies
  • 319 views

No,

this new look is more modern, but a terrible waste of real-estate.

Please make sure that each topic consumes less space on the screen.

 

And why can't I paste a picture?

And how do I get the body of a topic showing?

 

The attachment shows what I get to asee about this topic.

 

 

Luc

    Best answer by LucMeekes

    It's back to normal now.

     

    Luc

    4 replies

    S
    23-Emerald III
    StephenW23-Emerald III
    23-Emerald III
    January 6, 2026

    Seems like there is a glitch. I believe they are working on a fix.

      AndrewK
      AndrewKCommunity Manager
      Community Manager
      January 6, 2026

      Hi @LucMeekes There were some issues this morning with the community and a lot of the layout was broken. Is that what you're referring to and are you still seeing those issues?

      kdirth
      21-Topaz I
      kdirth21-Topaz I
      21-Topaz I
      January 6, 2026

      AndrewK_reply.pngThis is unusable.  Here is what your latest response looks like.

       

      There is always more to learn.
      L
      LucMeekes23-Emerald IVAuthor
      23-Emerald IV
      January 6, 2026

      Attached a picture (to the original post) of how this topic shows for me.
      It demonstrates how useless this new look is.

      The only way I get to see my own entry is to edit it.
      Found no way to view the entries of the repliers.

       

      Luc

      olivierlp
      olivierlpCommunity Manager
      Community Manager
      January 6, 2026

      Definitely NOT a new look. More like an outage that prevents some custom code to load properly. And yes, it makes the Community unusable.  

      We have an urgent support case with our platform provider. We are told that this is happening on all their supported communities, not just PTC's. It does not make it better, I know, but it's to signal that they are on it. We look forward to a quick fix. 

      In the meantime, we are very sorry for the really bad experience!!!

      Olivier
      L
      LucMeekes23-Emerald IVAuthorAnswer
      23-Emerald IV
      January 6, 2026

      It's back to normal now.

       

      Luc

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