Creo 11 student Instalation

[DD_10444079]

Hi dear creo support. i would like to ask You for help with creo instalation. I bought creo student version. Then download the instlation file. When go through instalation there is no option to chose which software i would like to install. 

Can You please help me

Thank You

Daniel

[MartinHanak]

Hi,

 AFAIK ... Creo 11.0 has not been officially released yet.

I don't know if it is possible to read from your personal product code which version it is intended for.

Please read https://community.ptc.com/t5/PTC-Education-Forum/Who-hands-out-Student-Licenses-for-CREO-11-and-how-can-I-contact/td-p/950596

Please read https://community.ptc.com/t5/PTC-Education-Forum/Creo-11-0-Student-editions-Product-code-problem/m-p/952827#M14496

NOTE: I am ordinary Creo user, not PTC employee.

[Alex_Cazacu]

Hi,

First thing I can notice is that you are using the web installer. Can you please instead go to https://www.ptc.com/appserver/auth/it/esd/academic.jsp and download Creo 11 from there?
Here is the installation guide that, if followed should get you out of any installation issue:

https://apps.ptc.com/schools/references/install_creo11_unistudent_premium.pdf

~Alex

[MartinHanak]

Hi,

how would he the web installer get?

My guess ... OP did not unzip dowloaded 5GB zip file. Instead of it he opened it and ran setup.exe from inside the zip file.

[Alex_Cazacu · Accepted solution]

In the first screenshot the top of the window says Web Installer. So I'd assume that the Student premium instructions point to a download for the web installer instead of the zip. I'll check with the team that handles the eStore.

~Alex

[DD_10444079]

Hi Martin and ALex,

Thank Yoou very much for help. now it works. I download the instalation file form link above.

For info, here is the email i got. the link to instalation download 75 MB file - something goes wrong here.

PRODUCT DELIVERY DETAILS

Creo University Student Edition Premium License

License key for unlocking the product

The product is licensed to 

Please note that you will not receive a delivery by postal mail.

Your license key for activating the product:
BW110XXXXXX

Download your product under the following link:

Creo Install File Download

File Size: 75 MB
The link is valid until: 22-JUN-2024

Please note that you will not receive a delivery by postal mail.

You can find additional information about how you can request access to the download link for a longer period in the order details area under:
https://account.mycommerce.com/

The following information is from the publisher and may be written in another language:

Thank you for ordering PTC Creo University Student Edition Premium

Check out PTC Creo University Student Edition Premium FAQ to find the answer to the frequently asked questions as well as general guidelines for the use of PTC Creo University Student Edition Premium.

Having trouble installing your software? Please visit the Academic Support Center
For additional technical support please submit your request in the Education Case Logger

Your purchase of the PTC Creo University Student Edition Premium requires that you fax or email your valid Academic ID to PTC at the following locations.
Accepted Academic ID includes:

• Valid Student ID
• Letter or Registration Form from an accredited academic institution to confirm enrollment in a minimum nine-month certificate-granting program

FAX Number: 1-781-707-0900
Thank you in advance for providing this proof of your eligibility to purchase this product.

If you have questions about your order, please contact us at onlinestore.en.cs@digitalriver.com and we will direct your inquiry to the appropriate customer service team for your order.