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polibenex1-Visitor
1-Visitor
December 29, 2017
Question

Creo 4.0 Academic doesn't start on win10.

  • December 29, 2017
  • 1 reply
  • 8883 views

Hi all,

My ptc creo parametric 4.0 doesn't start. I checked my graphic driver, i tried to reinstall 2 times the program but it doesn't fix it.

I tried to start with parametric.exe and .bat, also on the windows command prompt. Same problem.

No errors shown.

I also tried to disable windows defender and tried to start ptc as administrator..nothing happened.

Someone can help me?

Thanks

1 reply

M
MartinHanak24-Ruby III
24-Ruby III
December 30, 2017

Hi,

 

  1. remove all license files from C:\ProgramData\PTC\Licensing directory
  2. uninstall all pieces of Creo 4.0
  3. launch setup.exe and install Creo 4.0 once again
  4. use one of following Product codes

K-12       students can use Product code BE410708EDSTUDENTEDK12
University students can use Product code BK410705EDSTUDENTUNICL

    P
    polibenex1-VisitorAuthor
    1-Visitor
    December 30, 2017

    Just did it, same issue.

    I used the university code you wrote.

    M
    MartinHanak24-Ruby III
    24-Ruby III
    December 30, 2017

    Hi,

     

    when I tested BK410705EDSTUDENTUNICL product code on 28-August-2017, I received license file named

    BK410705EDSTUDENTUNICL_license.dat

    containing following line:

    INCREMENT CREOPMA_Student3 ptc_d 35.0 29-aug-2018 uncounted \

    License name CREOPMA_Student3 is strange, but 35.0 code means that the license can be used to run Creo Parametric 4.0.

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