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1-Visitor
November 18, 2021
Question

Creo 8 student License invalid or format

  • November 18, 2021
  • 2 replies
  • 1590 views

I have tried installing the software but everytime it shows invalid or format during licensing 

2 replies

24-Ruby III
November 18, 2021

@SH_10116098 wrote:

I have tried installing the software but everytime it shows invalid or format during licensing 


Hi,

I am almost sure that the license file located in C:\ProgramData\PTC\Licensing directory is empty.

Usually Creo installer cannot find the right network card.

Please read https://community.ptc.com/t5/PTC-Education-Forum/Licensing-error/m-p/578707 discussion

and publish the output of ipconfig /all command.

24-Ruby III
November 18, 2021

1. Possible solutions for "Invalid file or format" status under License Summary while installing Creo: https://www.ptc.com/en/support/creo-admin-troubleshooter/other-symptoms/invalid-file-format

2. Article - "Error "invalid file or format" in the license status for the license summary while installing Creo Parametric": https://www.ptc.com/en/support/article/CS185444