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I have tried installing the software but everytime it shows invalid or format during licensing
@SH_10116098 wrote:
I have tried installing the software but everytime it shows invalid or format during licensing
Hi,
I am almost sure that the license file located in C:\ProgramData\PTC\Licensing directory is empty.
Usually Creo installer cannot find the right network card.
Please read https://community.ptc.com/t5/PTC-Education-Forum/Licensing-error/m-p/578707 discussion
and publish the output of ipconfig /all command.
1. Possible solutions for "Invalid file or format" status under License Summary while installing Creo: https://www.ptc.com/en/support/creo-admin-troubleshooter/other-symptoms/invalid-file-format
2. Article - "Error "invalid file or format" in the license status for the license summary while installing Creo Parametric": https://www.ptc.com/en/support/article/CS185444