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15-Moonstone
June 3, 2021
Question

How to Access PTC Technical Support for Issues Related to Creo Trial Installation & Licensing

  • June 3, 2021
  • 0 replies
  • 1525 views

Issue:

How to Access PTC Technical Support for Issues Related to Creo Trial Installation & Licensing.

 

Cause:

Issues related to Creo Trial Installation is now being supported through PTC Assisted Community Support

 

Solution:

Creo Trial related Installation issues are now  supported through PTC Community.

For Creo Trial Issue Logger refer url :- https://support.ptc.com/apps/cs_loggers/issue/auth/ssl/log?originFrom=creo_trial

Important : Users need to first register for a #Basic Account, than only they'll be able to use the Creo Issue logger. Refer image below :

 

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