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Issue:
How to Access PTC Technical Support for Issues Related to Creo Trial Installation & Licensing.
Cause:
Issues related to Creo Trial Installation is now being supported through PTC Assisted Community Support
Solution:
Creo Trial related Installation issues are now supported through PTC Community.
For Creo Trial Issue Logger refer url :- https://support.ptc.com/apps/cs_loggers/issue/auth/ssl/log?originFrom=creo_trial
Important : Users need to first register for a #Basic Account, than only they'll be able to use the Creo Issue logger. Refer image below :