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Need urgent help with license invalid format error

FL_10389469
1-Newbie
1-Newbie
‎Oct 04, 2022 06:41 PM
‎Oct 04, 2022 06:41 PM

Need urgent help with license invalid format error

Can anyone help me figure out what am I doing wrong? I've tried installing in multiple different computers, different versions of the SW and I cannot get past the invalid license file or format error.

 

FL_10389469_1-1664923278397.png

 

 

 

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MartinHanak
24-Ruby II
24-Ruby II
(To:FL_10389469)
‎Oct 05, 2022 12:34 PM
‎Oct 05, 2022 12:34 PM

Hi,

please follow https://community.ptc.com/t5/PTC-Education-Forum/Creo-installation-stuck-at-processing/m-p/816398/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEw3SU9BOTRMVDhETEpQfDgxNjM5OHxTVUJTQ1JJUFRJT05TfGhL#M13011 discussion ...

Please contact academicsupport@ptc.com. You need to send them the Host ID (Mac address of the ethernet) and also the product code used.


Martin Hanák
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