My PTC and associated tools are currently undergoing planned maintenance. This may impact the community, especially login. Pages may become temporarily unavailable, requiring a refresh or resubmission.

Translate the entire conversation x

Need urgent help with license invalid format error

FL_10389469
2-Explorer

Need urgent help with license invalid format error

Can anyone help me figure out what am I doing wrong? I've tried installing in multiple different computers, different versions of the SW and I cannot get past the invalid license file or format error.

 

FL_10389469_1-1664923278397.png

 

 

 

1 REPLY 1

Hi,

please follow https://community.ptc.com/t5/PTC-Education-Forum/Creo-installation-stuck-at-processing/m-p/816398/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEw3SU9BOTRMVDhETEpQfDgxNjM5OHxTVUJTQ1JJUFRJT05TfGhL#M13011 discussion ...

Please contact academicsupport@ptc.com. You need to send them the Host ID (Mac address of the ethernet) and also the product code used.


Martin Hanák
Announcements
Top Tags