PTC Installation assistant is blank when selecting MathCad application

Forum|Forum|7 years ago
August 9, 2018
2 replies
5311 views

Hello,

I am trying to install MathCad 4.0 but after downloading the file, starting the installation assistant and agreeing the software agreement I am unable to proceed any further. No options come up for me to choose so I can't install the software. Any advice would be grateful 🙂

Scott

Other

P

peterle

1-Visitor

Hello Scott,

I had the same problem.

I think your assistant does not find any software in the moment.

So do the following:

1) Download the Mathcad 4.0 - Software (using your ProductCode)

2) Extract the downloaded file

3) Run the "setup.exe"

Peter

S

scottytwee

Author

4-Participant

Hi Peter,

Sorry, I should of mentioned that this is for Mathcad express so I don't have a product code

P

peterle

1-Visitor

I am not sure if I fully understand your problem, because I do not use an Express-Version, but a second attempt to help:

1) The exe-File with the (longer) name " ...installgr_mathcad....exe" alone does not work (problem just as you described).

2) I had to download a zip-File for the software first (only for this step I use the product code). After extracting this and starting with "setup.exe" the rest was quite easy.

3) I think with the Express-Version it could be similar. There should be no need for a product code for getting this package - perhaps there is a special button for "test version" ?

G

Gluhm

1-Visitor

Same Problem for me. I tried to install the "Express"-Version of Mathcad in a with several pupils. Some installations/pupils have the same problem: There ist no option to choose from (like shown in the screenshot)

Here are some further information that might help:

- We used the "pim_installmgr_mathcad" installer (22mb).

- None of the pupils had installed Mathcad before.

- Different Windows Versions (10 Home, 64/32 bit) are used.