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S
skelly1-Visitor
1-Visitor
November 6, 2012
Question

UNSUPPORTED: "mathcad" (PORT_AT_HOST_PLUS )

  • November 6, 2012
  • 1 reply
  • 6991 views

Hi,

I am having trouble getting Mathcad to take a license from the license server. It comes back saying UNSUPPORTED: "mathcad" (PORT_AT_HOST_PLUS)(License server does not support this feature -18,327) when checking the logs in FlexLM. I have tried re-reading the licenses file, stopping and starting the server services

I'm hoping someone has run into this issue before.

Thanks

1 reply

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 7, 2012

Hello,

What version of Mathcad are you using? Can you attach your Flexlm log file?

S
skelly1-VisitorAuthor
1-Visitor
November 7, 2012

Hi,

Thanks for the reply. I have attached the log file.

Currently we are using MathCad 13.

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
November 8, 2012

Hello,

Please run the file "ptcstatus.bat" from the folder "C:\Flexlm\bin" and show a printscreen of program window.

Error code "-18" means that "License server system does not support this feature" and this feature is "mathcad" (you can find FLEXnet licensing end user guide in attachment). But what kind of licensing options contained in your license file?

Pic_1.png

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