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dtn5558881-Visitor
1-Visitor
June 13, 2019
Solved

Wide white line on the top of workspace Mathcad Prime 5.0

  • June 13, 2019
  • 1 reply
  • 2576 views

I downloaded a free 30-day full-featured trial version of Mathcad Express from the site. After installation and some working time in it, I noticed that the top edge of the working window gradually turns into a wide white line (this happens when mathcad is constantly turned on from the taskbar in the process).
After some time, it becomes simply impossible to work, because This white line narrows the workplace very much.
What could be the reason and how to fix it?

 

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Best answer by dtn555888

It is bad that there is no complete solution to this problem yet. However, I noticed one thing. If the match does not unfold to full screen, but, instead, try to stretch it in a convenient way (as wide as possible, without approaching the edges of the monitor), then this problem disappears. At least my height of the white line has disappeared. I switched to the work area of the Mathcad from the taskbar about 100 times. Let other users try to do the same. Hope this helps.

 

P.S. Work in this mode is quite comfortable.

1 reply

L
LucMeekes23-Emerald IV
23-Emerald IV
June 13, 2019

You are not the first to report this. It's been reported before for Prime 4:

https://community.ptc.com/t5/PTC-Mathcad/MathCAD-Prime-4-0-Title-Bar-expands-into-workspace

So far no (real) solution other than to save the worksheet, close Prime, and then restart Prime. That would be a great moment to backup a copy of your worksheet, useful in case Prime creates other havoc...

 

Success!
Luc

D
dtn5558881-VisitorAuthorAnswer
1-Visitor
June 13, 2019

It is bad that there is no complete solution to this problem yet. However, I noticed one thing. If the match does not unfold to full screen, but, instead, try to stretch it in a convenient way (as wide as possible, without approaching the edges of the monitor), then this problem disappears. At least my height of the white line has disappeared. I switched to the work area of the Mathcad from the taskbar about 100 times. Let other users try to do the same. Hope this helps.

 

P.S. Work in this mode is quite comfortable.

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