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Peter*1-Visitor
1-Visitor
Jan 15, 2012 5:24 AM UTC
Question

how to transfer Mathcad license from one PC to another?

Hi,

I am running Mathcad 15 student edition on a Windows XP PC. I will be selling this PC in Canada, moving to England, buying a new PC which will run Windows 7 and installing Mathcad on the new PC. What are the steps I need to take to transfer the Mathcad license?

Thanks

11 replies

mzeftel1-Visitor
1-Visitor
Jan 15, 2012 9:24 PM UTC

Peter,

You can transfer your license on our website, at http://www.ptc.com/support/mathcad_supportCenter.htm, when you have your new machine.

Good luck with your move!

Mona

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Peter*1-VisitorAuthor
1-Visitor
Jan 16, 2012 3:48 AM UTC

Mona,

At the link you provided there are 5 options. The Check your Account Level seemed to be the most relavent. I clicked on it, logged in and found a place to leave a message for the "License Webmaster" and left a message there. Was this the right thing to do?

Thanks

Peter

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VladimirN24-Ruby IV
24-Ruby IV
Jan 16, 2012 8:56 AM UTC

Hello!

To transfer the license to another computer you need to use the option "Reconfigure Software Licenses" (move Service Contract Numbers (SCN) to different machines, consolidate licenses to single server from triad or break triad into single server): http://www.ptc.com/appserver/lm/rsl/reconfig.jsp

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    JohnGreen1-Visitor
    1-Visitor
    Mar 12, 2018 7:01 PM UTC

    I have Mathcad 13 on an old machine and I would like to move its license to a newer machine

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    LucMeekes23-Emerald V
    23-Emerald V
    Mar 12, 2018 8:43 PM UTC

    Ah, the latest version of Mathcad to use Maple as symbolic machine. Sure you want to hold on to that as long as possible!

    Alas, here (https://community.ptc.com/t5/PTC-Mathcad-Questions/Mathcad-Prime-5-0-some-new-updates/td-p/489619/page/2 search for "And here it is") you can read that there is no more support for Mathcad 13. So the chances of moving a license are low. But you can always try PTC support....

     

    Success!
    Luc

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    CV_21473731-Visitor
    1-Visitor
    Jun 9, 2021 5:33 AM UTC

    I have Prime 6 on my old PC and want to transfer the licence. I am quite happy with Prime 6 as my use of this software is limited. To upgrade to Prime 7 will be a waste of money as I do not use it often other than established calculations that will not change.

    But alas, I was emailed the licence but it did not work. I requested a new email only to learn that the email address is no longer monitored...........

    Can anyone please advise me how to transfer this licence and software to my new machine.

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    Anonymous
    Jun 26, 2021 4:17 AM UTC

    is there a way to transfer software from one pc to another, both systems run win7. I do not have the original install disks, and the vendor is no longer around to help.

     

    thanks for any help

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    LucMeekes23-Emerald V
    23-Emerald V
    Jun 26, 2021 8:53 PM UTC

    Depends on the software.

    What software are you dealing with?

     

    Luc

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