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ppradhan-21-Visitor
1-Visitor
Jun 16, 2017 12:49 PM UTC
Solved

Thingworx experiance server error

error: [twx-studio:basic] Failed to authenticate experience server

 

I am working on thingworx studio and unable to connect to experience url. I tried to visit to Thingworx experience url like -> https://********.**.vuforia.io:8443/Thingworx/Composer/index.html and it is working fine, but its giving error in validation

Thingworx studio->configuration ->info->experience service when i am copping same experience server URL like->  https://********.**.vuforia.io:8443 ​as well as unable to publish the same,

can any one provide a demo or any documentation on setting for thingworx studio and experiance url.

Thank you

Ankit Gupta​

katteAnswer
5-Regular Member
Jun 16, 2017 4:21 PM UTC

In your case, the Experience Service url under studio configuration shouldn't include 8443. The ES url should be "https://*******.**.vuforia.io"

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2 replies

katte5-Regular MemberAnswer
5-Regular Member
Jun 16, 2017 4:21 PM UTC

In your case, the Experience Service url under studio configuration shouldn't include 8443. The ES url should be "https://*******.**.vuforia.io"

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    ankigupta5-Regular Member
    5-Regular Member
    Jun 19, 2017 4:06 AM UTC

    Hi pravin pradhan​, 8443 is port number for ThingWorx. So, as giri mentioned; try validating Experience Service url under studio configuration without port 8443

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