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Creo 4.0 mistake 0x06000012

Visitor

Creo 4.0 mistake 0x06000012

Hi! 

For a few days ago i have upgraded my Creo Parametric 3.0 up to 4.0. When i try to open it, it says that quality agent could not run and all crashes. I have win 10 and M020 version of Creo if it has something to do with the issue.

3 REPLIES 3

Re: Creo 4.0 mistake 0x06000012

Re: Creo 4.0 mistake 0x06000012

Hey,

 

I just had the same issue as you after installing Creo 4.0 for the first time (0x06000012).

 

In my case I deinstalled the quality manager from within the downloaded folder:

(...\MED-100WIN-CD-410_M030_Win64\install\addon):

1. Right click on "qualityagent_64.msi"

2. Select deinstall

 

Afterwards I reinstalled the the quality agent, but I had to change the directory!

1. Again right click on "qualityagent_64.msi"

2. Change directory from "C:\Program Files (x86)\PTC\Quality Agent" to the 64bit folder where the rest of Creo is installed as well.

"C:\Program Files\PTC\Quality Agent"

3. Finish installation of quality manager.

4. Start Creo and it worked.

 

Maybe this helps someone.

 

Best regards

Re: Creo 4.0 mistake 0x06000012

worked for me, thank you very much!

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