Creo11.0.4.0 blacked out screen

[Aarafat_Alahi]

My creo 11 has stopped working all of a sudden. It shows a black screen only. My last graphics update was done a month ago and creo was working fine. All of a sudden it stopped. It does work when i create a config.pro of graphics win32_gdi. which sort of tells me the issue is probably related to my NVDIA RTX 4000 ADA.
I tried rolling back a version. Then I tried the recommended driver version from PTC website. None of these worked. Finally I uninstalled and re-installed Creo. STILL it is not working.
I tried other versions of Creo (creo 9 and 10). Both these versions are working fine

Any advice will be greatly appreciated.

[remy]

sorry about that.
If not already try the wizard : https://www.ptc.com/support/creo-stability-troubleshooter?&source=article 

[Aarafat_Alahi]

Hi Remy,
Havent tried all of them. 
Will give them a go.
Thanks

[MartinHanak]

Hi,

did you report the problem to PTC Support?

[Aarafat_Alahi]

HI Martin,
No I have not yet. I am trying to figure out if it is a problem with Dell/NVDIA and not PTC

[MartinHanak]

---

@Aarafat_Alahi wrote:

HI Martin,
No I have not yet. I am trying to figure out if it is a problem with Dell/NVDIA and not PTC

---

Hi,

try following config.pro options

enable_opengl_fbo no
enable_opengl_vbo no
enable_opengl_shader no

[Mahesh_Sharma]

Hi @Aarafat_Alahi 

You may referhttps://www.ptc.com/en/support/article/CS348177 

I hope this will help.

Thanks. 

[Aarafat_Alahi · Accepted solution]

Update: It got fixed. Updated Dell Bios. Updated NVDIA driver. Updated windows. Removed all the 3rd party applications that are not as popular. Uninstalled creo and installed again. Rebooted the machine. Creo started working fine.
Thanks everyone for your valuable inputs.