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llie17-Peridot
17-Peridot
Jun 2, 2020 6:13 PM UTC
Question

Event Manager Not Showing Issues

All,

 

Have you experienced the event manager not showing information regarding failed events? This is happening randomly and is starting to occur a few times a week.

 

Creo Parametric 5050

Windchill 11.0 M030 CPS14

 

PTC only has a workaround which is to rename the event folder in their cache and restart Creo, then try previously failed process. The workaround works but we need to understand why this is happening and if this is fixed in a newer build.

 

10 replies

TomU
TomU23-Emerald IV
23-Emerald IV
Feb 21, 2022 2:55 PM UTC

We're seeing the same issue with Creo Parametric 7.0 and Windchill 12.0.  The only solution we've found so far is to blow away the local cache as well.

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    ganeshkela1-Visitor
    1-Visitor
    Feb 22, 2022 4:33 AM UTC

    For me, it didn't  work.

    Issue is - no retry options found in conflicts, as attached below,.

    GK_10069219_0-1645504369925.png

     

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    TomU
    TomU23-Emerald IV
    23-Emerald IV
    Feb 22, 2022 1:04 PM UTC

    Certain types of errors don't offer a retry option because retrying won't fix the problem.  What kind of error message are you seeing?

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