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AndrewBuckley1-Visitor
1-Visitor
January 20, 2011
Question

License and install problems

  • January 20, 2011
  • 1 reply
  • 3068 views

I have paid for the student edition of pro-e. I have repeatedly (6 times) tried to download and install this program. I'm an Indiana State University student through distance education so I'm not sure what I need to do to get connection with the schools licensing if I have to. When I try to submit the license code that I have it tells me it cannot reach the pro-e server at all. I do not know how to recieve my host-id. I have a license file I've connected to the program and the program starts to install, but it locks up at 2% and never moves past this point. If ANYONE can help me with this it would be greatly appriciated. I'm in a class that is already almost 2 weeks through it's semester and I haven't even gotten the program installed. I've tried calling PTC but they refuse to help me since the student version doesn't provide technical support.

1 reply

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AndrewBuckley1-VisitorAuthor
1-Visitor
January 20, 2011

I just wanted to improve my post and explain that I bought the pro-e wildfire 5.0 student edition.

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DaleMahalko1-Visitor
1-Visitor
February 23, 2011

Probably you should try to download the full program if offered to you, which I believe is a 3.6 gigabyte ZIP file.

Also don't use Internet Explorer for this, it does not have a very good download capability.

,

Firefox is a bit better, and can resume if the download is stopped or your internet connection is unreliable and drops you.

The best choice would be a dedicated download utility, which I haven't used in a while, but "GetRight" comes to mind.

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