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AP_958723617-Peridot
17-Peridot
Jul 9, 2021 2:35 PM UTC
Solved

Import failed

I am repeatedly getting this error in application log while importing project. And the import is getting failed. It is pointing " [1,018] " for media, users, modeltags as well. How to rectify this?

 

1. Unable to process import: Unable to update user: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
2. [message: Unable to Invoke Service ImportSourceControlledEntities on SourceControlFunctions : Import Failed: Unable to update user: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]]

 

vi1Answer
16-Pearl
Jul 9, 2021 3:49 PM UTC

Hi,

when you observe message "Unable to update user: [1,018] Data store unknown error", you have to restart tomcat. After that, you can try to import files.

 

Regards,

Latha

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10 replies

vi116-PearlAnswer
16-Pearl
Jul 9, 2021 3:49 PM UTC

Hi,

when you observe message "Unable to update user: [1,018] Data store unknown error", you have to restart tomcat. After that, you can try to import files.

 

Regards,

Latha

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AP_958723617-PeridotAuthor
17-Peridot
Jul 10, 2021 11:59 AM UTC

It is working now @vi1. But Importing project doesn't import DataTables right. But In my case it replaced all the DataTables(with data) to empty DataTables. 

Now I have to export each and every DataTable through source control and import individually(from file, type-data) to get all the datas in DataTable. 

1. How to stop replacing with empty dataTables?

2. Any other ways to export and import all datatables with all the datas? 

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vi116-Pearl
16-Pearl
Jul 12, 2021 9:09 AM UTC

Hi,

 

You have to import Datatables data separately. In Import, select file->File type as "Data"->browse Datatable file ".twx". After selecting ".twx" file, click on import . You can see datatable entries after successful. You have to do one by one for all the datatables.

 

Regards,

Latha

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AP_958723617-PeridotAuthor
17-Peridot
Jul 14, 2021 9:51 AM UTC

Okay Thanks. But while importing the project, the datatables(with datas) are getting replaced with empty datatables(zero datas). why? what is the solution for this ?

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vi116-Pearl
16-Pearl
Jul 14, 2021 1:00 PM UTC

Hi,

Datatable entries will not import when import the project. We have to do separately data after import all the entities. This is process.

 

Regards,

Latha

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