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Ghandour1-Visitor
1-Visitor
March 18, 2020
Solved

Issues installing Analytics Setup : ERLANG_HOME

  • March 18, 2020
  • 1 reply
  • 1917 views

Hello,

 

I installed the Foundation, and I am trying to install the platform Analytics, but I got the attached message.

It says that ERLANG_HOME system environment variable is not set correctly. Set EARLANG_HOME to point to where Erlang software is loocated, for example: C:\ Program files\erl10.0

 

Do I need to install EARLANG software? is it a prerequisite?

 

Thanks,

Ghandour

Best answer by nsampat

@Ghandour ,

 

Thank you for posting to the PTC Community.

 

If you are choosing to install Platform Analytics, Erlang is required.

 

Please see our Installation Guide and Pre-Requisites for Platform Analytics if you are using Property Transforms here: https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fanalytics_install%2Fproperty_transform_components_linux.html%23wwID0EQYHR

 

Please let me know if you have any additional questions or concerns.

 

Regards,

 

Neel

 

1 reply

N
nsampat17-PeridotAnswer
17-Peridot
March 18, 2020

@Ghandour ,

 

Thank you for posting to the PTC Community.

 

If you are choosing to install Platform Analytics, Erlang is required.

 

Please see our Installation Guide and Pre-Requisites for Platform Analytics if you are using Property Transforms here: https://support.ptc.com/help/thingworx_hc/thingworx_analytics_8/#page/analytics%2Fanalytics_install%2Fproperty_transform_components_linux.html%23wwID0EQYHR

 

Please let me know if you have any additional questions or concerns.

 

Regards,

 

Neel

 

    G
    Ghandour1-VisitorAuthor
    1-Visitor
    March 18, 2020

    Hi Neel,

     

    Thanks for the confirmation. I appreciate it.

    I will do that.

     

    Best,

    Ahmed 

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