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rcorak1-Visitor
1-Visitor
September 26, 2018
Question

Java version issue installing Thingworx Foundation on Windows

  • September 26, 2018
  • 1 reply
  • 8303 views

I downloaded the 8.3 version and tried to install by running: twxFoundationH2Trial-8.3.2-windows-installer.exe

 

I immediately get an error telling me to install the proper version of Java.  I looked up in the system reqs which states you need to have Java 1.8.0_92-b14 64 bit.  i have Java 1.8.0_181-b13 and need this version for other installed software.

 

Can I do an install with the 181 version installed?

 

Thanks,

 

-Rob

1 reply

B
23-Emerald III
BenLoosli23-Emerald III
23-Emerald III
September 26, 2018

In most cases, it is the stated version OR HIGHER.

Try it and see.

 

The place we get in trouble with Java is one program wants 1.6 or 1.7 and Windchill wants 1.8.

R
rcorak1-VisitorAuthor
1-Visitor
September 26, 2018

That is what I was hoping but I can't do the install.  It fails right after the PTC logo saying to install required version.

 (see attached screen shot)

 

When I run my Java config... About I get:

(see attached screen shot)

 

There is no way to get past the error to do the install.

 

P
posipova20-Turquoise
20-Turquoise
October 1, 2018

@bgnesda is this something your team could assist with?

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