Need installer for ThingWorx 9.2.4 PostgreSQL

[DM_13881357]

Hi, I need installator for ThingWorx 9.2.4 PostgreSQL

[Rocko]

You will need a ticket with PTC support. It's not available publicly anymore since it's long out of support.

[DM_13881357]

Yea, I was trying to create a support ticket and whole process pointed me here.

[Rocko]

Sorry for sending you back, but there is no way in this public forum to provide you with the software. Even more as it's bound to your entitlement/contract. If you can't make it work with esupport, contact your partner manager.

[slangley]

Hi @DM_13881357 

I'm happy to open a case on your behalf if you're unable to do so.  Just let me know if I should proceed.

Regards.

--Sharon

[DM_13881357]

Hi, well at the end it was saying that 9.2.4 is outdated version so I should create post on PTC community and no other option was available.  So if there would be possibility to open case, I would be grateful   

[slangley]

Hi @DM_13881357 

Looks like one of my colleagues beat me to creating the case.  You should have received an email with the case number.

Regards.

--Sharon

[slangley]

Hi @DM_13881357 

For the benefit of other community members, the procedure to request outdated software is documented in this article.  I'm glad you were able to get the version you needed.

Regards.

--Sharon

[avillanueva]

I see the replies below. Curious why you need to install an out of date version?

[DM_13881357]

One client is using it and still didn't upgrade it and I need to test thing or two for him