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csadouq1-Visitor
1-Visitor
March 19, 2019
Solved

Problem running Analysis Events

  • March 19, 2019
  • 3 replies
  • 2608 views

Hello,

 

I am encounring errors when trying to run analysis based on Events, i've published my model and when i test it i get results as i should (image 1) but when i map the data and enable the event i keep getting this error :

Throwable Error Executing Event Handler for event Type.Thing:Entity.TW.AnalysisServices.AnalyticsServer.AnalyticsServerConnector:Event.JobResultsAvailable : nul

on the application Log and results are returned too the mapped Data.

 

If someon can provide some help in the matter that would be great.

 

Thenk you.

Best answer by abarki

Hi @tcheuk,

 

Quick follow-up.
As you informed within the internal PTC case created, the issue got solved by you reinstalling Analytics Server and Extension.

 

Thank you.
regards,
Asia 

3 replies

N
nsampat17-Peridot
17-Peridot
March 19, 2019

Hello,

 

Thank you for posting your question to the Community.

 

Are you able to supply the application.log from your Platform Server?

 

Is this happening with every model you published to Manager? Or just this particular one?

 

Regards,

 

Neel

N
nsampat17-Peridot
17-Peridot
April 4, 2019

Hello,

 

I am just checking with you, and if your problem is still persisting.

 

If it is, may we have your Application.log and confirm if this issue is only happening with one model or all?

 

 Regards,

 

Neel

A
abarki5-Regular MemberAnswer
5-Regular Member
May 9, 2019

Hi @tcheuk,

 

Quick follow-up.
As you informed within the internal PTC case created, the issue got solved by you reinstalling Analytics Server and Extension.

 

Thank you.
regards,
Asia 

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