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json-21-Visitor
1-Visitor
Nov 15, 2017 8:44 AM UTC
Question

Things are in "Thing is not Running" state.

When I fix thingshape, I know that all dependent Thing will pause for a while. By the way, when Fixing Thingshape, it is not saved and it is stopped. So all the Things are in "Thing is not Running" state.

1 reply

supandey5-Regular Member
5-Regular Member
Nov 15, 2017 10:00 AM UTC

Hi Junghun, are you not able to restart these things from the service available with those entities?Are you still having issues with saving of entities,meaning are you still not able to successfully save them?

I'd say considering this thread and some of the other recent ones from you it would be best you can please open a support case for this so someone could have a webex with you to have a look at the system and also the logs.

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