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1-Visitor
August 12, 2021
Question

Thingworx Composer and Runtime not opening

  • August 12, 2021
  • 3 replies
  • 2972 views

When we tried to open Composer and runtime it didn't open. Error is displaying as "HTTP Status 404-Not Found"

 

sankararaman_0-1628743466984.png

 

3 replies

16-Pearl
August 12, 2021

@sankararaman Is this a fresh installation? Or was it working earlier and suddenly you started facing this issue? What is the status of tomcat service? 

17-Peridot
August 12, 2021

You're trying to open a particular mashup. Are you still getting an error when opening "plain" composer UI (i.e. https://tealums.titan.in/Thingworx )?

Does it affect other mashups, or they work correctly?

Before going further (this would require getting digging log files), I'd restart the system, if possible and check is the issue is gone.

It's hardly possible anything else without seeing log files for the system.

1-Visitor
August 12, 2021

Yes even if I open with https://tealums.titan.in/Thingworx/Composer the issue still persists.

sankararaman_0-1628754767461.png

 

17-Peridot
August 12, 2021

Did restarting Tomcat / ThingWorx resolve the issue?

If not, and the issue persists, it's hard to proceed further without seeing log files.

5-Regular Member
August 17, 2021

@sankararaman , Kindly share the logs if possible, else it is inconclusive to make a statement without checking the logs.

Thanks