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ID_101513841-Visitor
1-Visitor
Dec 16, 2021 4:26 PM UTC
Solved

Unable to Create in Hosted Trials / For Thingworx IOT

Hello Team / Experts ,

Please do advise and assist me as I am unable to create Hosted Trials for Thing Worx IOT.

 

 

Regards
Indranil Dutta Ray

slangleyAnswer
Support
Jan 14, 2022 2:09 PM UTC

Hi everyone.

 

I have been advised that as of January 3, no new hosted trials will be supported on the ThingWorx Developer Portal.  All active trials will continue to run to their scheduled end date on or before February 2, 2022.  Please contact Sales for additional ThingWorx platform inquiries.

 

Regards.

 

--Sharon

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6 replies

MR_95979395-Regular Member
5-Regular Member
Dec 16, 2021 6:38 PM UTC

Hi Indranil,

 

We apologize for the inconvenience. In an active response to protect our customers during the Log4j vulnerability incident, our hosted trials are temporarily down. Please subscribe to this ThingWorx support article for updates: https://www.ptc.com/en/support/article/CS358901.

 

 

Thank you for reaching out,

 

Michael Rohr

ThingWorx Developer Portal

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    slangleyCommunity Manager
    Support
    Jan 5, 2022 7:35 PM UTC

    Hi @ID_10151384.

     

    Hopefully, you've been able to access your hosted trial.  If you still have issues, please let us know.

     

    Regards.

     

    --Sharon

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      SS_23189-Granite
      9-Granite
      Jan 9, 2022 4:57 PM UTC

      still same problem persist in trial version in developer portal.. when it will resume

      Translate
      slangleyCommunity Manager
      Support
      Jan 12, 2022 2:24 PM UTC

      Hi @SS_2318.

       

      Are you asking when the trial versions will be available again?  Or did you already have a hosted trial in progress that you're unable to access?

       

      Regards.

       

      --Sharon

      Translate
      slangleyCommunity ManagerAnswer
      Support
      Jan 14, 2022 2:09 PM UTC

      Hi everyone.

       

      I have been advised that as of January 3, no new hosted trials will be supported on the ThingWorx Developer Portal.  All active trials will continue to run to their scheduled end date on or before February 2, 2022.  Please contact Sales for additional ThingWorx platform inquiries.

       

      Regards.

       

      --Sharon

      Translate
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