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disappearing of services from data tab in thingworx 8.4

svisveswaraiya
17-Peridot

disappearing of services from data tab in thingworx 8.4

Hi,

We faced a issue where suddenly the services in data tab got disappeared and we couldnt retrieve them. But the connection exists for all widgets which we could see from the connection panel in bottom but the data tab is blank. 

Another issue we faced is,when we duplicated the mashup there was thing called multiple times and services called multiple times which we did not use at all. Also when we switch from one mashup to another and come back to the mashup in which multiple were called, the data got disappeared. 

Is there any way to recover this issue and why is this issue occuring in thingworx more often? 

 

Thanks,

Shalini V.Screenshot (155).pngScreenshot (161).png

3 REPLIES 3

Since this is repeatable, I recommend filing a bug ticket with TS

Hi, 

I figure out a way for this.

1.Take a backup of that mashup.

2.Delete and mashup and again import the same.

I work successfully.

Hi @svisveswaraiya

 

If the previous response helped you to find a solution, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Regards.

 

--Sharon

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