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My application for the 30 day Evaluation of Chalk was not approved

SOLVED
Level 6

My application for the 30 day Evaluation of Chalk was not approved

Last week I applied for the 30 day Evaluation of Chalk. However, the application has been rejected. I would like to be approved by you, what should I do?

I already use a personal edition, is it affected?

1 ACCEPTED SOLUTION

Accepted Solutions

Re: My application for the 30 day Evaluation of Chalk was not approved


This problem was solved by having PTC Japan cooperate.

 

The cause is as follows.

~~~~~~~~~~~~~~

Fallon, Duffy <dfallon@ptc.com> wrote  2018/09/18 :

I just heard back from the team on our side   it looks like the rejection happened because as a partner, you needed to include a (P) in front of the business name.  I just want to confirm that youre seeking to sign up for a partner account and I can go ahead and get everything setup.

~~~~~~~~~~~~~~

7 REPLIES 7

Re: My application for the 30 day Evaluation of Chalk was not approved

@Tetsu Could you please share the login ID been used to signup for Chalk ? We can check internally to get feedback on the request status.

 

-Durgesh

Highlighted

Re: My application for the 30 day Evaluation of Chalk was not approved

Thank you for your reply.

 

login ID : takahashi.tetsuto@canon-its.co.jp

 

Please check it.

 

Re: My application for the 30 day Evaluation of Chalk was not approved

Hi @Tetsu and @dupatel -- apologies for the delayed response, I had intended on responding yesterday.

 

Let me check-in on this as I'm curious why you were not approved and also get you setup for an evaluation.

 

I'll cc: you on an email that I'll be sending out shortly.

 

Thanks,

Dan Hitomi
Product

Re: My application for the 30 day Evaluation of Chalk was not approved

Hi @danhitomi,thank you for your reply.

 

Should I wait for a while now? Or will you apply for the 30 day Evaluation of chalk again?

Re: My application for the 30 day Evaluation of Chalk was not approved

Hi @Tetsu - you should not need to wait.

I'll send you an email and we can talk you through next steps.

 

Thanks,

Dan Hitomi
Product

Re: My application for the 30 day Evaluation of Chalk was not approved

Hi @Tetsu.

 

If your issue has been resolved, please post the solution here and mark it as the Accepted Solution.  This will benefit others who may have the same issue.

 

Regards.

 

--Sharon

Re: My application for the 30 day Evaluation of Chalk was not approved


This problem was solved by having PTC Japan cooperate.

 

The cause is as follows.

~~~~~~~~~~~~~~

Fallon, Duffy <dfallon@ptc.com> wrote  2018/09/18 :

I just heard back from the team on our side   it looks like the rejection happened because as a partner, you needed to include a (P) in front of the business name.  I just want to confirm that youre seeking to sign up for a partner account and I can go ahead and get everything setup.

~~~~~~~~~~~~~~

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