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rsingaram1-Visitor
1-Visitor
Sep 10, 2018 2:44 AM UTC
Solved

cannot publish from Vuforia studio

Hi

Can someone help me on this to be working in my laptop. Two months back,  I managed this issue by accessing from a new workstation. Right now customer has purchased license and so I need to make it work on my laptop,

 

When I click the "Publish" from Vuforia Studio, it pops out error window as "Local host:3000 says, Uh-Oh ! Publish failed.Check for log errors. Internal Serrver error"

 

I have attached screen shot and log files herewith.

 

Thanks

- Ravi

dupatelAnswer
5-Regular Member
Sep 14, 2018 10:10 AM UTC

@rsingaram You can create other user in ThingWorx instance associated with your Studio using the provided Administrator account. Then will have to grant correct permission to get access to Experiences.

 

Refer to grant user permission help center page. Note, this is for public access however similarly access could be restricted based on requirement.

 

-Durgesh

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7 replies

rsingaram1-VisitorAuthor
1-Visitor
Sep 10, 2018 2:57 AM UTC

adding the error on experience server...

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dupatel5-Regular Member
5-Regular Member
Sep 12, 2018 11:30 AM UTC

@rsingaram Could you please confirm if you are able to validate the Experience Service from project configuration->Info tab.

 

Also, could you please confirm if you are able to see your Trial service is active by login into https://studio.vuforia.com/login/

If possible attach the snapshot post login to above URL.

 

Thanks,

Durgesh

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rsingaram1-VisitorAuthor
1-Visitor
Sep 14, 2018 7:49 AM UTC

Studio is able to publish in another fresh computer using my login.

So I cleaned up registry entries and local files related to Studio.

 

Now I can publish - Resolved..

 

- Ravi

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