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1-Visitor
September 10, 2018
Solved

cannot publish from Vuforia studio

  • September 10, 2018
  • 1 reply
  • 6726 views

Hi

Can someone help me on this to be working in my laptop. Two months back,  I managed this issue by accessing from a new workstation. Right now customer has purchased license and so I need to make it work on my laptop,

 

When I click the "Publish" from Vuforia Studio, it pops out error window as "Local host:3000 says, Uh-Oh ! Publish failed.Check for log errors. Internal Serrver error"

 

I have attached screen shot and log files herewith.

 

Thanks

- Ravi

Best answer by dupatel

@rsingaram You can create other user in ThingWorx instance associated with your Studio using the provided Administrator account. Then will have to grant correct permission to get access to Experiences.

 

Refer to grant user permission help center page. Note, this is for public access however similarly access could be restricted based on requirement.

 

-Durgesh

1 reply

rsingaram1-VisitorAuthor
1-Visitor
September 10, 2018

adding the error on experience server...

5-Regular Member
September 12, 2018

@rsingaram Could you please confirm if you are able to validate the Experience Service from project configuration->Info tab.

 

Also, could you please confirm if you are able to see your Trial service is active by login into https://studio.vuforia.com/login/

If possible attach the snapshot post login to above URL.

 

Thanks,

Durgesh

rsingaram1-VisitorAuthor
1-Visitor
September 14, 2018

Studio is able to publish in another fresh computer using my login.

So I cleaned up registry entries and local files related to Studio.

 

Now I can publish - Resolved..

 

- Ravi