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V
vieirac110-Marble
10-Marble
April 27, 2019
Solved

8.4 Installation

  • April 27, 2019
  • 1 reply
  • 2252 views

Hello,

 

Please, asking for help and guidance,

I am installing TWX 8.4 with H2 on a Windows 7 computer and I have no license yet,

 

I have installed Java, Tomcat, but after following the installation manual for TWX, when I try to open the webpage, I get the 503 error attached,

 

Please, any tips here?

 

Tks,

Chris

Best answer by yanchen

Hi,

Please check article CS303205 to modify your platform-settings.json, then restart Apache Tomcat service

1 reply

V
vieirac110-MarbleAuthor
10-Marble
April 28, 2019

Seems there is an issue with a password,

 

See attached logs

V
vieirac110-MarbleAuthor
10-Marble
April 28, 2019

Here is the error:

 

2019-04-28 18:42:46.301-0300 [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [T: main] [message: Improper value found for model provider configuration password, system cannot start without valid password]

A
AnnaAn14-Alexandrite
14-Alexandrite
April 29, 2019

Hi,

Please provide your platform-settings.json file to see if any misconfiguration there.

 

Thanks,

 

Br,

Anna

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