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1-Visitor
July 8, 2021
Question

Access Denied - Insufficient Privileges

  • July 8, 2021
  • 1 reply
  • 651 views

Hello, 

I have installed a local version of Thing Worx on my device. I want to set up mail notifications for alerts. But in the local version I can not find Mail Server. Therefore,  tried downloading the mail server extension. But I am getting the following error. 

Any help would be highly appreciated. Thank You.

DG_9962969_1-1625721045375.png

 

 

 

1 reply

5-Regular Member
July 12, 2021

Can you check with someone in your organization who does have access to this? You can upgrade your account as per the mentioned message, but you need a customer number and SCN to upgrade.