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M
magrawal1-Visitor
1-Visitor
September 20, 2016
Question

"An error occurred resolving the HTTP Header special validation key for cookie; falling back to generic validation."

  • September 20, 2016
  • 1 reply
  • 1948 views

Hi,

we are receiving data through REST API into thingworx but when I monitored application I found that we are getting an error "An error occurred resolving the HTTP Header special validation key for cookie; falling back to generic validation." in every second even when we are receiving data.
I am not facing any problem because of the error but want to know the reason of the error and how could I resolve it.

Thanks,

Meenakshi

1 reply

A
ankigupta5-Regular Member
5-Regular Member
September 21, 2016

Hi Meenakshi Agrawal​,

It seems that this is known issue for ThingWorx 6.5.2+ and is already fixed in ThingWorx version 7.0.0. Reference Jira number: TW-4147.

Please refer to KCS article CS230708 for details.

M
magrawal1-VisitorAuthor
1-Visitor
September 21, 2016

Hi Ankit Gupta​,


I am running Thingworx 6.6.0 on cloud. Do you have any idea about how this error could be resolved.

Thanks in advance.

Regards,

Meenakshi

A
ankigupta5-Regular Member
5-Regular Member
September 22, 2016

Hi Meenakshi Agrawal​,

The issue might be occurring on your instance because Old ESAPI .properties files are being used

Try following:

1. Take a backup of ESAPI.properties and validation.properties files from ThingworxStorage\esapi folder.

2. Stop ThingWorx tomcat service.

3. Delete the ESAPI.properties and validation.properties files from ThingworxStorage\esapi folder.

4. Start the ThingWorx tomcat service and new ESAPI.properties and validation.properties files will be created.

If the issue still persist I would suggest you to open a case with PTC TS for further investigation.

Thanks,

Ankit Gupta

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