暉林_10081367

10-Marble

Solved

An error occurs in the FSU Demo

Forum|Forum|4 years ago
March 2, 2022
1 reply
1516 views

"Server error. Please confirm, if your portal environment is running"

TWX Dev Portal

Best answer by 暉林_10081367

https://pp-2108182053lk.portal.ptc.io/Thingworx/Runtime/index.html?master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true#master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true

bchaudhary_448008

5-Regular Member

5-Regular Member

Hello @暉林_10081367 ,

Is this instance hosted by PTC Cloud? If so, it will be necessary to open a case for the Cloud team with the URL of the affected instance.

Regards

Bhawna

暉林_10081367

Author

10-Marble

https://pp-2108182053lk.portal.ptc.io/Thingworx/Runtime/index.html?master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true#master=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_MS&mashup=PTC.FSU.COREUI.MenuConfiguration.MasterContainer_EP&appKey=072bdfe6-7c51-468d-a237-a3de91c526c0&x-thingworx-session=true