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4-Participant
June 18, 2024
Question

Analysis jobs getting delayed before job execution begins(gap between job submission and execution).

  • June 18, 2024
  • 3 replies
  • 904 views

I have a few analysis models enabled and running. Up until recently the Analysis jobs were getting executed perfectly at an ideal rate, but recently the issue is persistent. The issue is the jobs are getting submitted in the analysis jobs but the time taken before the execution begins, is roughly around 2 minutes. As a result the queueing is increased with the state of each job as "WAITING". This delayed execution is not ideal for our instance, as we are logging data for every 30 seconds , as the execution is delayed the real time updating of the prediction values is also affected. Is there any way to start the analysis execution as soon as the analysis job is submitted? What might be the reason for the delay in the beginning of the job execution? I have attached the photos of the issues we are facing below. 

 

 

The Version we are using is:

Analytics  Version=  9.5.0-r4

Thing Worx Software version = 9.5.0-b143
 

image.pngimage (1).pngCapture.PNG

3 replies

Rocko
19-Tanzanite
June 18, 2024

Most probably something inside the Analytics Server. I suggest creating a ticket with PTC Support and to later post the resolution here.

Community Moderator
June 25, 2024

Hello @SM_10981322

 

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4-Participant
May 9, 2025

Hello,

Is your problem resolved?

I encountered  the same issue, could you share your solution or give me some advise?

 

Thanks.