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abiidesignss1-Visitor
1-Visitor
May 25, 2018
Solved

Analytics 8.2.1 Communication Settings in Analytics Builder connection unsuccessful.

  • May 25, 2018
  • 1 reply
  • 4371 views

Hi,
I installed ThingWorx Analytics Server 8.2.1 (AnalyticsServer Thing was created) and trying to install Analytics Extension 8.2.1.
After importing and configure (run configuration service, add TW_ML_Session_Variable) the extension in Foundation I am unable to configure communication settings in Analytics Builder.
The Analytics Thing can be selected but the connection is unsuccessful (logged in as Administrator) . Thingworx Foundation and Analytics both are running (on same machine).

 

Windows 10 pro
Thingworx 8.2.1
Analytics Server 8.2.1
Analytics Extension 8.2.1

 

thank you

    Best answer by zyuan1

    Hi, I think I've seen similar problems before, please try to check with this article 

    1 reply

    Z
    zyuan15-Regular Member
    5-Regular Member
    May 28, 2018

    Hi, Was your ML entity showing isconnected= true ? Did you find any logs from TWX or TWA side about it?

    A
    abiidesignss1-VisitorAuthor
    1-Visitor
    May 28, 2018

    Hi,

    thank you for your reply.

    Entity is showing isconnected=true
    and I get following Error in logs:

    [context: com.thingworx.webservices.context.HttpExecutionContext@1afc3e31][message: Execution error in service script [GetDatasetsAMS] :: java.net.ConnectException: Connection timed out: connect]

     

    please see attachment

    Thank you

    isconnected.PNGlogs.PNG

     

     

     

     

     

     

    Z
    zyuan15-Regular MemberAnswer
    5-Regular Member
    May 29, 2018

    Hi, I think I've seen similar problems before, please try to check with this article 

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