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December 4, 2020
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analytics dataset error

  • December 4, 2020
  • 2 replies
  • 1439 views

I'm practicing by installing an Thingworx anaytics in developer build a predictive analytics model.

Error occurs. data set stops everytime.

Please refer to the attached picture

Best answer by cmorfin

Hi @JackEom 

 

Can you check if the twas-zookeper service is started, if not check https://www.ptc.com/en/support/article/CS285428 to correct.

 

If it is, then execute the TWALogCollector (https://www.ptc.com/en/support/article?n=CS316782) and upload the zip file created.

 

Thanks

Christophe

2 replies

cmorfin19-TanzaniteAnswer
19-Tanzanite
December 4, 2020

Hi @JackEom 

 

Can you check if the twas-zookeper service is started, if not check https://www.ptc.com/en/support/article/CS285428 to correct.

 

If it is, then execute the TWALogCollector (https://www.ptc.com/en/support/article?n=CS316782) and upload the zip file created.

 

Thanks

Christophe

Community Manager
December 18, 2020

Hi @JackEom.

 

If the previous response allowed you to solve your issue, please mark it as the Accepted Solution for the benefit of others with the same issue.

 

Regards.

 

--Sharon