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Dzmitry1-Visitor
1-Visitor
June 6, 2018
Solved

Analytics Trial Edition - ThingPredictor Connected Clients error

  • June 6, 2018
  • 2 replies
  • 1230 views

Hi,

 

I have ATE 8.2 installed on windows 10.  Tried to accomplish this tutor Build and Deploy an Analytics Model.

I'm able to create an Analytic provider, but during the verification step at Connected Clients tab I see an error message "No data available for Connected Clients" instead of "green square",

 

I checked "predictionms" docker container, it looks good. 

And I can't see any error messages in the thingpredictor.log file.

 

Could you please advise me what else can be done to identify the problem?

 

Best answer by cmorfin

Hi

 

You may want to check this post https://community.ptc.com/t5/ThingWorx-Developers/Can-t-publish-model-to-Analytics-manager/td-p/545791/page/2  . You do need to ensure that you are using ATE 8.2.0 r3 and not r2 - you can see this by the name of the installer.

 

Hope this helps

Kind regards

Christophe

2 replies

C
cmorfin19-TanzaniteAnswer
19-Tanzanite
June 7, 2018

Hi

 

You may want to check this post https://community.ptc.com/t5/ThingWorx-Developers/Can-t-publish-model-to-Analytics-manager/td-p/545791/page/2  . You do need to ensure that you are using ATE 8.2.0 r3 and not r2 - you can see this by the name of the installer.

 

Hope this helps

Kind regards

Christophe

D
Dzmitry1-VisitorAuthor
1-Visitor
June 7, 2018

Yes! That solved the problem.

Thanks for your help.

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