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A
A_1033388410-Marble
10-Marble
September 4, 2023
Solved

Anaytics event not working

  • September 4, 2023
  • 1 reply
  • 1797 views

I want to bind my models to a thing using analytics events. It works just fine at first. Then I made a new analytics event to bind my model with another thing, But it is not working. I used the industrial connection thing first, then I changed it to the generic thing (I duplicated the thing that's working) but nothing works. I already checked analytics jobs but nothing shows there (already unchecked filter completed jobs). Please help me to bind my models with the industrial connection thing. (Because I want the input from kepware)

 

Best answer by cmorfin

Hi @A_10333884 

 

Analysis events use dynamic subscriptions. Those subscriptions will be lost if you restart the thing (a restart will happen if you save the thing for example).

From your description you have done a  few modification on the different Things, so it might be the reason for the issue.
This is documented at https://www.ptc.com/en/support/article/cs371311 .

Here are a few steps that can help:

- Make sure none of the supporting Things are in Edit mode

- Disable and  re-enable the Analysis Event

- Restart ThingWorx

- Alternatively use ThingWorx Analytics API instead of Analysis event. Though this require to code some services, those will also use persisted subscription that won't have this type of issues.

 

 

hope this helps

Christophe

 

 

1 reply

C
cmorfin19-TanzaniteAnswer
19-Tanzanite
September 4, 2023

Hi @A_10333884 

 

Analysis events use dynamic subscriptions. Those subscriptions will be lost if you restart the thing (a restart will happen if you save the thing for example).

From your description you have done a  few modification on the different Things, so it might be the reason for the issue.
This is documented at https://www.ptc.com/en/support/article/cs371311 .

Here are a few steps that can help:

- Make sure none of the supporting Things are in Edit mode

- Disable and  re-enable the Analysis Event

- Restart ThingWorx

- Alternatively use ThingWorx Analytics API instead of Analysis event. Though this require to code some services, those will also use persisted subscription that won't have this type of issues.

 

 

hope this helps

Christophe

 

 

A
A_1033388410-MarbleAuthor
10-Marble
September 5, 2023

Hi,

 

Do you have any references on how to use ThngWorx Analytics API?

C
cmorfin19-Tanzanite
19-Tanzanite
September 5, 2023

Hi

 

You should be able to move forward with the API using the service examples from https://community.ptc.com/t5/IoT-Tips/Analytics-Services-Examples/ta-p/819300 . You will probably be mostly interested by the Real time scoring prediction. Once you have the service built, you can simply create a subscription that execute it based on the desired event.

 

You can also refer to Help Center

 

 

 

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