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1-Visitor
March 29, 2018
Question

Asset management

  • March 29, 2018
  • 1 reply
  • 1518 views

Hi,Remote access is not displayed in asset management.What should be done to resolve this problem?

1 reply

15-Moonstone
April 5, 2018

Hi,

 

I would check few things:

1. If Remote Thing is connected.

2. If Remote Thing has Tunneling enabled.

3. If Remote Thing is implementing specific Thing Shapes: TW.RSM.ManagedAsset &

TW.RSM.ThingShape.Asset. (Those shapes are already in TW.RSM.Template.AssetWithTunnelsAndFileTransfer  or TW.RSM.Template.AssetWithTunnels )

 

Let me know about progress.

Adam