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SB_97321861-Visitor
1-Visitor
February 23, 2021
Solved

Auto-refresh function not working in a popup

  • February 23, 2021
  • 3 replies
  • 5112 views

I have put a label in a mashup & data for that label is coming from a service. That service is being invoked by an auto-refresh function. It is working as expected when that mashup is run solely. But when I open that mashup from another mashup, using the navigation function, the auto-refresh doesn't seem to work at all.

Best answer by suverma

Hi @SB_9732186 

 

Just found out that the fix for Auto-Refresh not working in a pop-up will be delivered in 9.1.3 too along with 9.2.0.

 

So if you want you can simply do a patch update to 9.1.3 than upgrading to 9.2.

3 replies

S
suverma14-Alexandrite
14-Alexandrite
February 23, 2021

Hi @SB_9732186 

 

I will try and replicate that. Can you please let me know your Thingworx version.

S
SB_97321861-VisitorAuthor
1-Visitor
February 24, 2021

Thingworx version 9.1

M
mnarang5-Regular Member
5-Regular Member
February 23, 2021

I have a similar use case on ThingWorx 9.1 and auto refresh works fine there with Navigation - New window as well as pop up. I am not sure if this was reproducible on any older version but @suverma can try on your build itself.

 

 

 

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SB_97321861-VisitorAuthor
1-Visitor
February 24, 2021

Hi @mnarang ,

 

Can you please attach some screenshots of your setup, which consists of the bindings & other configurations.

 

Thanks.

M
mnarang5-Regular Member
5-Regular Member
February 25, 2021

I have created a small test for you and attaching all the entities.
Note:- you can observer that autorefresh is working absolutely fine by observing the service call in F12

S
slangleyCommunity Manager
Support
June 4, 2021

Hi @SB_9732186.

 

ThingWorx 9.1.3 was delivered last week.  Please check to see if this version resolves your issue.

 

Regards.

 

--Sharon

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