Skip to main content
1-Visitor
Jul 11, 2021 1:30 AM UTC
Question

Azuresql thingworx setup error

I am trying to install thingworx with azuresql. Tomcat tries to initiate Thingworx war file but fails and throws following error in ThingworxStorage/Application log file:

[L: ERROR] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] ModelPersistenceProviderPackage is null.

 

I have followed this link for setting up azuresql to thingworx

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx%2FHelp%2FComposer%2FDataStorage%2FPersistenceProviders%2Fazure_sql_single_instance_installation.html%23

 

I can see the database(model, schema) created in Azuresql database

2 replies

5-Regular Member
Jul 12, 2021 6:16 AM UTC

If feasible, can you please attach the complete Application log file?

Translate
1-Visitor
Jul 12, 2021 1:26 PM UTC

sure, please find the attachment

Translate