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Janicen16-Pearl
16-Pearl
July 28, 2022
Solved

Backing up ThingWorx

  • July 28, 2022
  • 1 reply
  • 1119 views

Hello, community,

 

I am trying to back up my project on ThingWorx. I have created a subscription that listens to a scheduled event.

I also made a user and password property on my "helper thing" that I use in my subscription.

I followed this article:  https://www.ptc.com/en/support/article/CS210224

However, no exports are being created in the ThingWorx storage folder. 

 

What might be the reason for this?

 

Regards,

Jay_nisa.

 

Best answer by PaiChung

I recommend you log some entries to the script log as you run the backup to get more insight.

But do you see any information in the script log/application log at all, maybe some failure potentially?

1 reply

P
PaiChung22-Sapphire IAnswer
22-Sapphire I
July 28, 2022

I recommend you log some entries to the script log as you run the backup to get more insight.

But do you see any information in the script log/application log at all, maybe some failure potentially?

    J
    Janicen16-PearlAuthor
    16-Pearl
    July 31, 2022

    thank you @PaiChung. Logging some entries to the script log did help. Additionally, I used headers rather than a user name and password in my subscription. This helped sort out a password problem.

     

    Regards.

     

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