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SS_103298291-Visitor
1-Visitor
August 2, 2022
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C SDK Environmental setup Question

  • August 2, 2022
  • 2 replies
  • 2473 views

Hello,

I was walking through the C SDK Tutorial in the following website (https://developer.thingworx.com/en/resources/guides/thingworx-c-sdk-tutorial/c-environment-setup)  and in the step 2, the link for ThingWorx C Edge SDK is unable to open and got the error of "This XML file does not appear to have any style information associated with it. The document tree is shown below" .

 

May I know where can I access the link for ThingWorx C Edge SDK? 

Thank you.

Best answer by nmilleson

You can find it here:

 

https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWS

 

ThingWorx Edge SDK --> C Edge SDK

 

Nick

2 replies

N
nmilleson17-PeridotAnswer
17-Peridot
August 2, 2022

You can find it here:

 

https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=TWS

 

ThingWorx Edge SDK --> C Edge SDK

 

Nick

S
SS_103298291-VisitorAuthor
1-Visitor
August 2, 2022

When I clicked the link, I got the following. 

=====================================================================================================================

Choose Product Family

Step 2 : Choose Release & Download

Use the list below to select the release you desire to download. If you need assistance refer to the help notes.

For other available date-codes, please open a Support Case.

According to our records, there are no products entitled to software updates.

===========================================================================================================================

In step 2, it said use the list below to select the release you desire to download. But there is no list provided. 

Moreover when I clicked "Please start at the beginning of the application", I got this.

********************************************************************************************************************************************************************

According to our records, there are no products entitled to software updates.

To have this issue investigated, please contact the Maintenance Department.

Call 877-ASK-4PTC (877-275-4782) or 781-370-5408

Select the Maintenance option from the menu.

Please start at the beginning of the application.

PTC now provides information regarding open source software components via our customer download site. Please click here for open source information. Additionally, for certain software products, PTC may provide open source operating systems for the customer’s convenience and notices are provided separately with the operating system.

**********************************************************************************************************************************************************************

I do not find ThingWorx Edge SDK --> C Edge SDK. 

 

Is it required to provide Customer Number?

Can you show me with screenshot of where can I access the link for ThingWorx C Edge SDK?

May I know what is inside the ThingWorx C Edge SDK link in step 2's C SDK tutorial?

S
SS_103298291-VisitorAuthor
1-Visitor
August 2, 2022

Thank you for your reply.

When I clicked the link, I got the following. 

=====================================================================================================================

Choose Product Family

Step 2 : Choose Release & Download

Use the list below to select the release you desire to download. If you need assistance refer to the help notes.

For other available date-codes, please open a Support Case.

According to our records, there are no products entitled to software updates.

===========================================================================================================================

In step 2, it said use the list below to select the release you desire to download. But there is no list provided. 

Moreover when I clicked "Please start at the beginning of the application", I got this.

********************************************************************************************************************************************************************

According to our records, there are no products entitled to software updates.

To have this issue investigated, please contact the Maintenance Department.

Call 877-ASK-4PTC (877-275-4782) or 781-370-5408

Select the Maintenance option from the menu.

Please start at the beginning of the application.

PTC now provides information regarding open source software components via our customer download site. Please click here for open source information. Additionally, for certain software products, PTC may provide open source operating systems for the customer’s convenience and notices are provided separately with the operating system.

**********************************************************************************************************************************************************************

I do not find ThingWorx Edge SDK --> C Edge SDK. 

 

Is it required to provide Customer Number?

Can you show me with screenshot of where can I access the link for ThingWorx C Edge SDK?

May I know what is inside the ThingWorx C Edge SDK link in step 2's C SDK tutorial ? 

N
nmilleson17-Peridot
17-Peridot
August 3, 2022

1. 

nmilleson_0-1659530670054.png

2. 

nmilleson_1-1659530700850.png

3. 

nmilleson_2-1659530745985.png

 

 

To reach that screen you'll need to be logged into the support.ptc.com site.  If you still can't reach it, that may warrant a chat with PTC support or whoever admins your PTC support account.

 

-Nick

 

S
SS_103298291-VisitorAuthor
1-Visitor
August 4, 2022

Thank you for your reply.

I cannot access the link. 

But I found sdk in this website https://developer.thingworx.com/sdks.

May I know is this C SDK the same as the lint that I cannot access in CSDK Tutorial's step2: environment setup of ThingWorx C Edge SDK?

SS_10329829_0-1659585675376.png

 

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