Skip to main content
Q
Quannd1-Visitor
1-Visitor
July 10, 2019
Solved

Can't connect to Analytics Server

  • July 10, 2019
  • 5 replies
  • 1753 views

Hi All,

I just installed the Analytics Server on Windows Server 2016 but i can't connect to it.

All of my Analytics Services are running but still can't connect to the server.

Any help is appreciated.

Thanks!

image.pngimage.png

*The word "実行中" means "Running"

Best answer by zyuan1

If you can see them, then these virtual Things are directed to the TWX server correctly.

 

You can try to detach the Analytics Server Thing in Settings page -> Save -> restart Tomcat -> reassign the Analytics Gateway thing and then check the connection status.

5 replies

Z
zyuan15-Regular Member
5-Regular Member
July 10, 2019

The AnalyticsServer Thing entity is actually remote thing pairs connecting with Edge-ms in TWA server. So can you find them in this page? 

 Capture.PNG

Q
Quannd1-VisitorAuthor
1-Visitor
July 10, 2019

I can find them but they are not connected too.image.png

Z
zyuan15-Regular MemberAnswer
5-Regular Member
July 10, 2019

If you can see them, then these virtual Things are directed to the TWX server correctly.

 

You can try to detach the Analytics Server Thing in Settings page -> Save -> restart Tomcat -> reassign the Analytics Gateway thing and then check the connection status.

Terms & ConditionsAccessibility statement