Skip to main content
X
XiangwenZhu1-Visitor
1-Visitor
August 28, 2018
Solved

Cannot access Thingworx Server web pages

  • August 28, 2018
  • 3 replies
  • 1913 views

Hi,

 

I installed AnalyticsBuilder trial edition on Windows 10. Everything works fine at the beginning. I can access http://10.0.75.1:8080/Thingworx and finish tasks following the tutorial. After several hours, I found I cannot access the web pages. IE shows:

 

Can’t reach this page

Then I tried a different IP 10.0.75.2 and it works. After a weekend, I cannot access Thingworx web page by any IP. I have tried to restart the services. It doesn't work.

 

I have cleaned everything and reinstalled ATE again. The installation log shows everything is fine, but the problem is the same. The web site only works for few hours.

 

 

 

 

Best answer by cmorfin

Hi

 

Okay, so the twxfoundation, edgems and nginx containers are in Exited state, this is why you cannot access ThingWorx.

You will need to start them manually: docker start twxfoundation for example.

Make sure you have allocated at least 6 Gb of RAM to the docker process, and ensure your local machine has at least 16Gb of RAM. 

 

Kind regards

Christophe

3 replies

C
cmorfin19-Tanzanite
19-Tanzanite
August 28, 2018

Hi

 

Could you post the output of the below 2 commands

docker ps -a

ipconfig /all

 

Thanks

Christophe

 

C
cmorfin19-TanzaniteAnswer
19-Tanzanite
August 28, 2018

Hi

 

Okay, so the twxfoundation, edgems and nginx containers are in Exited state, this is why you cannot access ThingWorx.

You will need to start them manually: docker start twxfoundation for example.

Make sure you have allocated at least 6 Gb of RAM to the docker process, and ensure your local machine has at least 16Gb of RAM. 

 

Kind regards

Christophe

X
XiangwenZhu1-VisitorAuthor
1-Visitor
August 29, 2018

Hi,

 

The problem is solved. Perfect.

 

Thanks,

 

Terms & ConditionsAccessibility statement