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lizhaori1-Visitor
1-Visitor
February 8, 2020
Solved

Cannot import extensions into Thingworx8.4.1

  • February 8, 2020
  • 1 reply
  • 1058 views

Hi,

 

I'm trying to import extensions into Thingworx8.4.1 but found below errors:

lizhaori_0-1581129398051.png

lizhaori_1-1581129405805.png

 

I followed the PTC install guide to manually create thingworxplatform folders and the platform-settings.json:

lizhaori_2-1581129446258.png

lizhaori_3-1581129452808.png

 

After I installed the 8.4.1, I found another 3 folders were created and another platform-settings.json file here:

lizhaori_4-1581129501320.png

lizhaori_5-1581129506940.png

 

Once I trying to add the "extension policy" parameters to the second json file, I cannot connect to thingworx. In fact, once I modified anything in the second file, I cannot connect.

Does anyone know what's going on?

how am I be able to import the extensions?

 

Thank you so much!

 

Best answer by rosharma

i think things might have gone mismatched or mixed up between the types of installations

one of types of installations is through installers and the other one is the normal one(through separate softwares setups)..

try to see and fix it in this direction

1 reply

R
rosharma16-PearlAnswer
16-Pearl
February 8, 2020

i think things might have gone mismatched or mixed up between the types of installations

one of types of installations is through installers and the other one is the normal one(through separate softwares setups)..

try to see and fix it in this direction

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