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seanccc17-Peridot
17-Peridot
December 21, 2020
Question

Cannot launch ThingWorx Flow in ThingWorx 9.1.0

  • December 21, 2020
  • 1 reply
  • 1237 views

Hi, 

I've installed the ThingWorx flow on ThingWorx foundation 9.1.0 , the installer didn't report any error.  

But I cannot access https://win-i09msms5m0q:9443/Thingworx/Composer/apps/flow/#/ ,   the page display : "Thingworx Flow functionality is disabled" . 

 

The thingworx and flow are in the same machine.  Logs and screenshot are attached. 

 

==Version ==

ThingWorx 9.1.0

OS: Windows Server 2016

Database: PostgreSQL 11

 

 

screenshot_20201221_124435.pngscreenshot_20201221_124515.pngscreenshot_20201221_124544.pngscreenshot_20201221_124720.png

 

Regards,

Sean

 

1 reply

P
PaiChung22-Sapphire I
22-Sapphire I
December 21, 2020

I recommend you open a case with Technical Support on support.ptc.com

S
seanccc17-PeridotAuthor
17-Peridot
December 22, 2020

@PaiChung ,

Thanks , I opened a case for the problem. 

S
slangleyCommunity Manager
Support
January 11, 2021

Hi @seanccc.

 

Per the case that was opened, the recommendation was to reinstall Flow.  You indicated you were going to be switching to RHEL so it is assumed you did not proceed with the re-installation under Windows.

 

If you have any additional information to share for other community members, it would be greatly appreciated.

 

Regards.

 

--Sharon

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